SALAAM SPACE YOGA TERMS & CONDITIONS OF USE AGREEMENT
Plan Name: Plan Duration:
Payment Date: Price:
Specific Inclusions:
*please note where these are missing. We will apply these terms to any classes, memberships products or services booked by the user.
1 TERMS & CONDITIONS
Please read these Terms and Policies carefully before you start to use our Website or our Apps and before purchasing or booking any services through our Website. By using our Website, you confirm that you accept these Terms and Policies and that you agree to comply with them regardless of whether you choose to register with us. If you do not agree to these Terms and Policies, you must not use our Website or our Apps in any way.
Welcome to Salaam Space Yoga Services online website operating under C.R. no 1336481 at 242 way no 7705, Qantab, Muscat Govenorate, Oman
“You” and “your” means you as the user of our Online Services and attendee in our studio.
We have set out the terms under which we are providing you with access to our online and in studio services. These include the terms and conditions that govern:
your rights to use and link to our online services (“Online Services Terms of Use”);
how we will use and protect your personal data
our booking terms and conditions and cancellation policy
our rights to use of images taken at events
2 ONLINE SERVICES TERMS OF USE
Account creation
You warrant that:
The Personal Data which you are required to provide when you register as a customer is true, accurate, current and complete in all respects; and
You will notify us immediately of any changes to the Personal Data by updating these details on your online account.
You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.
Pricing
Information displayed on the website related to pricing and service availability is subject to change by Salaam Space Yoga without notice.
Online bookings
Pre-booked classes must be paid for in advance.
We require that you sign into classes a minimum of 5 minutes prior to the class start time. If you have not signed in by this time your space will be opened up to allow drop ins and this will be treated as a late cancellation – your class will not be credited or refunded.
If you are on an unlimited contract and you late cancel or no-show 3 times over a month period, your ability to book online will be suspended for a month.
3. STUDIO CARE
Studio mats are provided. Please wipe down mats prior to putting away with the provided mat cleaner.
Yoga students may use the facilities only during scheduled classes and sessions or during designated studio time
Salaam Space Yoga may close its studio for seminars, certifications, maintenance, selected holidays and other hours as determined by Salaam Space Yoga.
4. CANCELLATIONS & REFUNDS
No classes are considered confirmed until they are paid for. Private and Group Classes cancelled 24 hours or more before class start time will be refunded minus 1.5 omani riyals to cover payment portal charges and administrative costs. All classes cancelled under 24 hours before start times are not eligible for refunds or for reallocation of class credits where a membership package or class pass has been used. Classes start promptly, aim to arrive 10-15 minutes early.
Event tickets are non transferable and non refundable.
5. ONLINE SERVICES TERMS OF USE
Account creation
You warrant that:
The Personal Data which you are required to provide when you register as a customer is true, accurate, current and complete in all respects; and
You will notify us immediately of any changes to the Personal Data by updating these details on your online account.
You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.
Pricing
Information displayed on the website related to pricing and service availability is subject to change by Salaam Space Yoga without notice.
Online bookings
Pre-booked classes must be paid for in advance.
We require that you sign into classes a minimum of 5 minutes prior to the class start time. If you have not signed in by this time your space will be opened up to allow drop ins and this will be treated as a late cancellation – your class will not be credited or refunded.
If you are attending a group class as part of your membership entitlement and you do not show up or provide adequate notification you will be barred from pre-booking group classes for the next 30 days.
Third party links
To provide increased value to our Users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.
6. PROMOTIONS & DISCOUNTS
Concessionary discounts are offered to full time students and seniors over 65. The concessionary discount is 10% off all drop in and class passes (excluding promotional passes and community classes and partner classes). Suitable identification must be provided in centre to prove eligibility
Corporate and Institutional discounts can be provided on request all corporate discounts come with a booking code and proof of membership . For further information, contact us at salaam@salaamspaceyoga.com
Promotions cannot be combined or backdated.
When purchased cards have expired they cannot be used following the date of expiry.
7. PERSONAL DATA
We collect your personal data:
When you sign up for a membership or to our email list online or at any of our locations
When you purchase a product at any of Our Locations.
When you book a service at any of Our Locations or ask to be added to a waiting list for a service
When you visit our centres to attend a class
When you redeem a gift card at any of Our Locations
When you engage with us on social media
When you contact us by any means with queries, complaints, send us your CV for a job application or complete an application form for one of our workshops or teacher trainings
When you enter prize draws or competitions
When you choose to complete any feedback requests or surveys we send you
When you’ve given a third party permission to share with us the information they hold about you
When you use our studios which may have CCTV systems operated for the security of both customers and Partners. These systems may record your image during your visit.
What data do we collect and how do we use it?
Depending upon your use of Our Locations, We may collect some or all of the following personal and non-personal data
Data Protection says that we are allowed to collect and use your personal data only where we have a proper reason to do so. The law says we must have one or more of these reasons:
Contract – your personal information is processed in order to fulfil a contractual arrangement e.g. to place an order or book a class.
Consent – where you agree to us using your information in this way e.g. for storing your payment card details or for joining our mailing list
Legitimate Interests – this means the interests of Salaam Space Yoga in managing our business to allow us to provide you with the best products and service in the most secure and appropriate way
Legal Obligation – where there is statutory or other legal requirement to share the information e.g. when we have to share your information for law enforcement purposes.
8. GIFT CARDS
Please protect your Gift Card and treat it as cash; we cannot replace lost, stolen or damaged cards.
The gift card will expire 6 months from purchase. We will not refund any balance remaining and we will invalidate the card.
Gift cards cannot be exchanged for cash. We do not give change or refunds on gift cards or e-gift cards.
If you are using a Gift Card online and the total order value is less than the value of the card, any balance will remain on the card and may be applied to future purchases, provided that the card has not expired. However a Gift Card cannot be used for partial payment online.
We reserve the right to refuse to accept a gift card which we deem to be tampered with, duplicated or which otherwise is suspected to be affected by fraud.
We reserve the right to amend the gift card and e-gift card terms and conditions from time to time, where we consider it reasonable and necessary to do so.
9. INTELLECTUAL PROPERTY AND RIGHT TO USE
You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.
You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may (if necessary to make a Purchase) download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.
You grant to us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide licence to use (including but not limited to publishing, exploiting and modifying) any material you email, post or submit to us. For the avoidance of doubt, we will be free to use any ideas, concepts, know-how, content, text or images contained in your communications with us for any purpose whatsoever, to the fullest extent permitted by law.
10. INDEMNITY
You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your Personal Information.
11. OUR RIGHTS
We reserve the right to:
modify or withdraw, temporarily or permanently, our Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
12. PHOTOGRAPHS
You accept through attendance at our public events that all photographs taken during such events, will be eligible for use in our marketing materials and social media. This does not apply to classes.
13. COMPLIANCE WITH LAWS
The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website.
14. LIMITATION OF LIABILITY
While we will use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied in relation to its accuracy. The Website is provided on an “as is” and “as available” basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.
We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.
To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights.
We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for:
any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or
any loss of goodwill or reputation; or
any special or indirect losses
suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions.
Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.
15. SEVERANCE
If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.
16. SURVIVAL
Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.
17. LAW
The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.
18. STUDIO POLICIES
The Signature or E-Signature on this form also covers Before you attend any classes, sessions, workshops, events or receive additional services, you must complete and sign a Release and Liability Waiver, which you may do in person at the studio or by creating an online account with us and electronically agreeing to the Release and Liability Waiver. Any yoga student under 18 years of age must have a parent/guardian’s signature on the Release and Liability Waiver. NOTE: Classes, unless noted as child and/or teen specific, are designed for yoga students 16 years of age and older. Yoga students under 16 years of age may attend adult classes only when a parent or guardian is in attendance for the same class, provided, however, that Salaam Space Yoga will be the sole determiner if a child under the age of 16 may participate in a class (which determination will take into account physical and emotional maturity, physical ability to safely perform exercises and ability to follow instructions as well as other like factors).
19. NON PAYMENT
Membership Fees and all charges are paid in advance. Membership is considered consideration. Please ensure:
- Your account can accept payments to Salaam Space Yoga. - There are sufficient funds in your account on payment day - You inform us if you are changing your card/account at least 72 hours prior to payment date. -You inform us of any change to your card details at least 72 hours before your payment. -If your payment fails or is declined your access to services will be immediately suspended until your account is settled.-If you use all classes in a package prior to settling your account you still are liable for the remaining months to be paid. - In the event of non payment the account will accrue a 5% compound service charge for every 30 days the amount is due. - Salaam Space Yoga reserves all the rights available to us under the laws of the Sultanate of Oman in the event of non payment.
19. ENQUIRIES OR COMPLAINTS
If you have any enquiries or complaints please email salaam@salaamspaceyoga.com
**If not electronically signed:
Name:
Date:
Signature:
Document Date 20th October 2020